At Qelvanta, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or interact with us. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information when you interact with our website or services:
a) Personal Information
Information you provide voluntarily, such as:
- Name
- Email address
- Phone number
- Billing or shipping address (if applicable)
- Payment information (for online services)
b) Non-Personal Information
Information collected automatically to improve your experience:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website or search terms
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Providing and improving our services
- Responding to inquiries and customer service requests
- Processing payments and fulfilling orders
- Sending important updates, newsletters, or promotional emails (with consent)
- Analyzing website traffic and usage trends
- Protecting against fraud, abuse, or illegal activity
3. Sharing Your Information
Qelvanta does not sell or rent your personal information to third parties. We may share information in the following circumstances:
- With service providers who assist in website hosting, payment processing, or other business operations
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Qelvanta, our users, or others
- In connection with business transfers, mergers, or acquisitions
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience:
- Session Cookies: Temporarily store user preferences for the duration of your visit
- Persistent Cookies: Remember login information or site settings for future visits
- Analytics Cookies: Collect anonymous data about website usage to help improve services
You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.
5. Your Rights
Depending on your location, you may have rights related to your personal data:
- Access or request a copy of your data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Object to processing of your data for specific purposes
To exercise these rights, please contact us at [email protected]. We will respond within a reasonable timeframe.
6. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it, including:
- Secure servers and encryption technologies
- Limited access to personal data by authorized personnel only
- Regular monitoring and updating of security practices
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites or services. Qelvanta is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for any updates. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Qelvanta
23 Peel Way, Tividale, Oldbury B69 3JU, United Kingdom
+44 078 4107 6871
[email protected]